eIDtag ® Proto-Type

Will Communications is the leading installer of business telephone systems in Los Angeles, California. They are certified dealers for the Panasonic KX-NCP, KX-TDE and KX-TDA IP PBX. They offer solutions for VoIP, voice mail, automated attendants, call accounting software, and more.

Challenge: Create an Online Product Registration tied to an IVR Service

Will Communications has a new business idea designed to revolutionize the world of lost articles. The eIDtag® is designed to enable people to report found articles in an anonymous and toll-free manner to their rightful owners. Will Communications needed a proto-type system to act as a proofof- concept to present to potential investors. Will Communications needed an affordable solution that would represents its business idea well to the investors on his limited budget

Solution: Cost Effective Proto type with an Embedded IVR

When defining a solution for Will Communications, RBZ&A wanted to keep the big picture in mind while keeping costs for the proto-type within the customer’s budget. Recognizing that the eIDtag will require an eCommerce solution in its full realization, RBZ&A utilized the open source NOP commerce system as the core of their solution. The NOP Commerce solution meets the requirements for developing a proto-type and Is a great foundation for building a solid solution for Will Communication’s eIDtag proposed business model.

RBZ&A designed and developed a communication bridge between NOPC and an IVR service that provides database look up, send and receive data elements to and from an IVR SurVo components.


  • A communication bridge between eCommerce and an IVR service
  • Very low cost proto-type that meets the requirement for demonstration

Technologies Used

  • Visual Studio 2010
  • C# 4.0
  • .NET Framework 4
  • IIS 7
  • SQL Server 2008
  • Windows Server 2008
  • Authorize.Net Certified Developer
  • Microsoft Certified Partner